IT Strategy Consulting
Turn ambition into action with clear, practical IT strategies that work.
Use Technology to Accelerate Growth
Your IT shouldn’t just support your business, it should drive it. With a well-defined IT strategy, your systems actively enable new opportunities, unlock efficiency, and help your team do more with less.
Build Resilience and Stay Compliant
We make sure your technology is set up to protect what matters, from data security to regulatory compliance. With a clear roadmap, you’re ready for what’s next and confident in your ability to adapt and respond.
Invest
Smarter
Technology moves fast - and without a strategy, it’s easy to fall behind. We help you make informed, cost-effective choices that drive sustainable growth and deliver long-term value.
Proactive by Design
Our approach is built on spotting issues before they escalate, fine-tuning your systems, flagging risks early, and helping you stay one step ahead. That’s the advantage of working with strategy consultants who know what to look for, and what to do when they see it.
People Focused IT Consultants
We’re great with technology but even better with people. We're clear, approachable communicators who believe IT should empower people, not complicate things. That’s why clients stay with us - because we’re in the relationships business, not just IT.
Full-Service Support for Every Client
No tiers. No hidden extras. Every client gets the same high-quality service for one fixed fee, which means you’re not just getting strategy consulting - you're getting full-service support with a dedicated helpdesk and a team that treats your business like their own.
Industry-Leading IT Strategy Consulting
We’re not just keeping up, we’re helping lead the conversation. Ratcliff IT regularly presents to other IT firms on strategy, service delivery, and best practices. Our clients benefit from that same innovative thinking, applied directly to their business through tailored, real-world solutions and support services.
Proven Experience Supporting London SMEs
With two decades of experience working with London-based businesses of 20+ staff, we understand the challenges growing teams face. Our strategic consultants bring practical know-how, tailored advice, and solutions that scale with your business.
Award Winning IT Company
Recognised as one of Britain’s Top 50 Best Managed IT Companies for five consecutive years, a reflection of the trust our clients place in our strategic thinking.
99.9% Client Retention Rate Over 3 Years
Our clients stay because their strategies work. With clear plans, consistent guidance, and dependable delivery, we build long-term partnerships that grow with your business.
Average Response Time: Under 15 Minutes
When you need guidance, you won’t be left waiting. Whether it’s a quick question or a strategic concern, our team responds in under 15 minutes - so you always know someone’s there, ready to help.
Experience award-winning IT support
tailored for London's businesses, ensuring rapid response times and proactive solutions to keep your operations running smoothly.
I've worked with James and the team for over a year, they've done a fantastic job for us and always offered an excellent service. Number 1 IT Support company in London, I would highly recommend.
As ever, a prompt response to my cry for help when I had two scam messages in my inbox. Dealt with quickly and expertly by their friendly and efficient staff. I know I can always rely on this sort of service which is why l'm a long term customer of Ratcliff IT.
At Triton, we have been using Ratcliff for over 10 years. Their team is professional, responsive, and highly skilled. They swiftly resolve our complex and everyday IT issues and keep us informed throughout the process. I highly recommend Ratcliff for their exceptional IT services.
We have worked with James and his team at Ratcliff IT for more years than I care to remember. We can rely on them to be fast, efficient, friendly and incredibly helpful. Their support saves us so much time and as you know time is.... precious
Ratcliff IT are not your average IT company content with automation of processes and closing tickets. They are very personable and great to work with. From my experience they execute queries almost first time round, which is important given the time sensitivity of our business. Great service every time guys thank you.
Clear, Jargon-Free IT Audits
Get a full, honest picture of your current setup. We assess how your people and systems work day to day, highlight inefficiencies, and uncover where your technology capabilities could be stronger - all explained in plain English.
A Forward-Looking IT Roadmap
Once you know where you are, we’ll show you where to go next. With strategic guidance and tailored solutions, your custom IT roadmap outlines what we'll improve, when we'll act, and how technology can support your business growth, resilience, and success.
Cyber Security Strategy Consulting
Our cyber security consultancy gives you a clear plan to protect your systems, meet compliance requirements like the Data Protection Act, and stay one step ahead of threats. It’s security that works, and keeps working as your business grows.
IT Budgeting & Cost Management
Avoid guesswork and overspend. With expert budgeting and planning, you’ll invest in the right areas - and know your technology is delivering value.
Business Continuity Consultancy
Disruption doesn’t have to mean downtime. With a solid disaster recovery and continuity plan, your business can keep moving, even if the unexpected strikes.
Technology for How You Work
We assess and recommend the right software, hardware, and vendors to match how your team operates - then manage those relationships for you. That means less admin, fewer delays, and more freedom to focus on innovation.
Why Does Your Business Need IT Strategy Consulting?
IT strategy consulting brings expert insight that helps you see beyond day-to-day operations, especially if you have a knowledge gap in your internal team.
You'll gain access to London-based IT specialists who understand how to align technology capabilities with broader business goals and bring clarity to complex decisions.
From improving operational efficiency to strengthening your overall IT infrastructure, our consultancy helps you take action with purpose. The result? A focused approach and an IT plan that works as hard as you do.
How Our Strategic Assistance Works
With input from our expert strategic consultants at every stage, we guide you through a tailored approach to ensure your strategy development aligns with your business goals - and continues to deliver value over time.
Worried about the onboarding process? Switching to a new provider shouldn’t be a headache, and with us, it isn’t. Here’s how we make it easy from day one:
Every effective partnership starts with a conversation. In our first meeting, we’ll listen, ask the right questions, and help you understand whether we’re the right fit.
Before we begin strategy development, we take time to learn how your business operates - how your team works, where your challenges lie, and what success looks like for you. This ensures our guidance is focused, relevant, and practical from the outset.
We make it easy to get started. From initial reviews to aligning with key stakeholders, we manage every aspect of the onboarding process with care, so you can start gaining value from your strategy without disruption.
Your business will evolve and your IT strategy should too. Through regular reviews, progress tracking and expert input, we provide proactive, ongoing support that keeps your roadmap relevant and your systems aligned with your long-term goals.
When you work with Ratcliff IT, you're backed by expert strategic consultants who genuinely care. We act as an extension of your team - delivering consistent advice, clear communication and a relationship built on trust, not technical jargon.
Struggling to Keep Up With Changing Technology?
Staying on top of new tools, platforms and security risks is a full-time job. Our strategy consultants stay ahead of the curve for you, so your business benefits from innovative solutions without the overwhelm.
Outdated Systems Slowing You Down?
We review your full setup and help you move toward a modern, connected infrastructure that supports speed, flexibility and smarter working.
Concerned About Staff Adapting to New Systems?
As experienced IT strategy consultants, we don’t just design the roadmap - we make sure your people are on board too. That means clear communication, proper introductions to new systems, and ongoing support that builds trust and confidence across your team.
Successful Case Studies
Real Results From Our IT Strategy Consulting Clients
How our IT strategy consulting has helped London businesses overcome challenges, modernise systems, and build stronger foundations for growth.
A Strategy to Support Remote Working
With staff based both in-office and on-site, Triton Building Restoration needed a smarter setup to keep everyone connected. We migrated their daily operations to Office 365, making it easy for all team members to access emails and essential tools from any location or device. The move was carefully planned to avoid disruption - giving Triton a more flexible, efficient way of working.
‘When we moved our email across to Office 365, it was almost like it didn’t happen. We were amazed, the move was perfect!’
Lauren Creswell, Office Manager, Triton Building Restoration
A Fresh Start with Future-Proof IT
After a full review of AGL’s existing setup, we recommended starting fresh - laying strong IT foundations from the ground up. Our team implemented new servers and networks, then migrated the entire business to Office 365. This gave AGL access to the latest Microsoft tools, secure email with built-in archiving, and full compliance features. Today, AGL operates with a modern, reliable setup - and a clear path for growth.
“The team at Ratcliff are always jolly, smiley and helpful. They are very responsive which is a refreshing change.”
Robert Cooper, Director AGL.
Industry Knowledge
Keep Up To Date With Our Latest IT
Support Blogs
Insights, tips, and no-fluff advice to help your business stay secure, productive, and ahead of the IT curve.
