Why Your Business Needs a Disaster Recovery Plan
Important client details, financial records, or operational files are the backbone of many businesses, so ensuring they are securely backed up and recoverable is essential.
What is the Impact of Data Loss?
Losing business data can feel like hitting pause on your operations. Imagine not being able to access important client records or the files your team relies on every day.
What many businesses don’t realise is how easily this can happen. According to Verizon, 68% of security breaches were linked to human error—which can be something as simple as clicking a link.
The truth is, risks like cyber-attacks or unexpected outages are part of today’s business landscape. While these might sound daunting, the good news is that a strong disaster recovery plan combined with cyber security training can give you the confidence to tackle these challenges head-on.
Supporting SMEs Across London
Our Business Continuity Solutions
Our disaster recovery solutions are designed to keep your files safe and within reach at all times.
Data Recovery
Sometimes things go wrong—files get deleted, systems fail, or a piece of equipment stops working. Our data recovery services are here to help. Whether it’s retrieving important documents from a damaged computer, recovering files from a server that’s gone offline, or finding lost data, we’ve got you covered. Our goal is simple: to get your business back to work quickly, with as little disruption as possible.
Cloud Backups
Storing your important files in the cloud means they’re always safe, even if your office systems fail. Cloud backups work by saving copies of your data in a secure online location, so if anything happens—like a power cut or a broken computer—you can easily access your files and carry on. It’s a simple and reliable way to make sure your business never misses a beat, no matter what happens.
Anti-Virus and Anti-Ransomware Protection
Cyber threats are a constant risk, but with the right protections in place, your business can stay secure. Our solutions are designed to safeguard your systems from harmful software and online attacks, with continuous monitoring and multiple layers of defence to stop threats before they cause any harm. We also help you achieve Cyber Essentials certification, a recognised standard that not only boosts your cyber security but also shows your clients and partners that your business is trustworthy.
Disaster Response
In the case of a disaster, our team moves fast to contain the problem and get your business back on track. For cyber security incidents, we’ll isolate affected systems, recover your data, and strengthen your defences to keep you protected in the future. In cases of damage or loss from natural disasters or theft, we’ll restore your systems and backups swiftly and source replacements for damaged or missing equipment to keep you moving forward.
Don’t Just Recover – Prevent
Why Choose Us for Disaster Recovery in London?
Whether it’s natural disasters or cyber-attacks, our disaster recovery service gets you back on track quickly and efficiently. Here's why you should choose us:
Everything is Included
With Ratcliff IT, you’re not just getting disaster recovery—you’re getting a complete IT solution. From proactive IT support to cyber security, data backup solutions, and everything in between, we’ve got you covered. Best of all, it’s all included in a simple, all-inclusive monthly fee, so there are no hidden surprises.
Find out more about our IT support in London.
People-Focused Solutions
At Ratcliff IT, we know IT is about more than just systems—it’s about supporting the people who rely on them every day. That’s why we prioritise solutions that work for your team, not just your technology. We take the time to understand your business, your challenges, and your goals, delivering clear, straightforward support without the technical jargon.
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Small Business Expertise
We’ve worked with a wide variety of small businesses with 10–50 staff, and we understand the unique challenges SMEs face. Our experience means we know how to minimise disruption, ensure quick recovery, and help keep your business moving forward. Whether it’s handling day-to-day IT needs or tackling complex disaster recovery situations, we’re here to make a real difference for your business.
Fast Response Times
When something goes wrong, time is of the essence—that’s why we prioritise fast, efficient responses. Our London-based Service Desk is always ready to assist, whether through a call, email, or web portal request. And when on-site assistance is needed, we’re there to help, often exceeding our SLA response times.
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Disaster Recovery Planning and Testing
Creating a comprehensive disaster recovery plan starts with understanding your business. What systems and data are critical? Who needs access to them? How quickly do you need to be back up and running? At Ratcliff IT, we work closely with you to answer these questions and develop a plan that’s tailored to your specific needs.
Remember, even the best disaster recovery plans can fall short without regular testing. As systems evolve, businesses grow, and new risks arise, we at Ratcliff IT make testing a priority to ensure your plan stays current and operates as it should.
Stay One Step Ahead With Cloud Backups
Case Study: Preventing Downtime
MHA needed to migrate their entire IT system to a cloud-based platform while maintaining day-to-day operations—no small feat for a company of their size.
We knew downtime wasn’t an option, so we planned every step with care. By breaking the migration into manageable stages, working during quieter periods, and maintaining constant communication with their team, we ensured their day-to-day operations carried on without a hitch.
The result was a secure, scalable cloud system that fits their business perfectly—and not a moment of disruption for their clients or staff.
"I would highly recommend Ratcliff IT to any business looking for a personal IT service in London. The team are great. Any niggling issues that occurred along the way, were nipped in the bud very quickly. Excellent!"
Bill Singh, Finance Director
